Our Headquarters

MYWATER d.o.o. 
Pri lipi 2
1360 Vrhnika 
Slovenia

Contact

hello@mywater-atm.com

Phone

+386 41 401 587

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© 2019 by MYWATER

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MYWATER Privacy and Cookies Notice

This privacy and cookies notice

applies to the processing of personal data, including information we collect and store via cookies, as explained below by:

  • MYWATER Limited, if you access our products and services, or

references in this policy to “MYWATER”, “we” “us” or “our” should be interpreted accordingly.

Cookies notice

When you create or log in to an online account, you agree to a cookie banner which provides a link to the Privacy and Cookies notice. Otherwise, by continuing to use our websites, content, products or services, you agree to the use of cookies as described in this notice.

You should be aware that when you access or use our content, products and services, we may collect information from the devices you use to receive MYWATER content, products and services by using 'cookies'. We also collect such information from third party websites, mobile sites and from apps where we show our own adverts, using cookies and related ad technology.

If you'd like to learn how to manage these cookies and choose whether or not to receive information of different types, please see the section "Controlling My Cookies" below.

How long we keep your information

In this section, we explain the categories of personal data that we may keep, the periods applied and our reasons for keeping them.

These categories of data include customer contact information, the addresses where we have provided services, account, activation and viewing card numbers, pay per view records, account correspondence with notes and complaints, payment card and financial history. We keep this information for business, legal and regulatory purposes. 

These records are retained securely for 7 years after your account is cancelled. After this time they will either be securely deleted or anonymised. Some categories of data are deleted sooner where the data is no longer needed for the purposes for which it was collected (such as where we have recorded calls, these are retained for 12 months). Please read the Keeping your data up to date and your rights section above to understand how to get in touch to discuss a right to erasure request.

Complaints

If you wish to make a complaint about how we use your information, please contact us and we will do our best to help.

Contacting MYWATER

If you have any queries or comments about this privacy and cookies notice, please write to Contact, MYWATER d.o.o. 

 Pri lipi 2, 1360 Vrhnika, Slovenia or contact via robert@mywater-atm.com.

Changes to this notice

We will occasionally update our privacy and cookies notice. We will post a notice of any material changes on our website prior to implementing the changes, and, where appropriate, notify you using any of the contact details we hold for you for this purpose. This may include phone, SMS, e-mail, post or interactive social media. We encourage you to periodically review our notice to be informed of how we use your information.

 

This privacy and cookies notice was last updated 02. November 2019.